BDC Representatives - Glen Burnie, MD

Join the Award-Winning Team at i.g. Burton Auto Group.

If you’re looking for a great opportunity with appreciation and involvement in your career, your search is complete.

For years we have provided career opportunities with excellent compensation packages for eager individuals that want to grow.

Follow i.g. Burton Auto Group on Facebook and LinkedIn to learn more about us and our current open positions.

i.g. Burton Auto Group is looking to add Business Development Center (BDC) Representatives to their busy Glen Burnie, Maryland location.  To be a success in this position you will need to be reliable, professional, organized with a passionate drive for results.

The Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates.

The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers, support staff and customers.

Job Responsibilities

• Receiving inbound sales phone calls and leads
• Identifying the client's needs and scheduling appointments
• Placing outbound phone calls to potential leads
• Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc
• Contacting clients prior to appointment date to confirm appointment
• Mailing marketing letters to provided leads
• Following up post visit to ensure customer satisfaction
• Assists receptionist with phone calls

Education/Experience

• No experience needed; we will train and develop you!
• High school diploma or equivalent
• Excellent oral, written and interpersonal communication skills
• Computer literacy, strong organizational and follow-up skills
• Ability to read and comprehend instructions and information
• Excellent problem solving skills
• One to three months related experience and/or training; or equivalent combination of education and experience preferred but not necessary.
• Customer service, sales, or telemarketing background preferred but not necessary

Benefits

In addition to career-long personal development, our associates enjoy a number of benefits, including:

• Health Insurance
• Dental Insurance
• Vision
• Short Term Disability
• Long Term Disability
• Life Insurance
• Paid Time Off
• 401K
• Paid Holidays

About Our Dealership

Since 1908, i.g. Burton Auto Group has provided employment opportunities to thousands of different people on Delmarva. Many have included families with multiple generations becoming a part of our history in the automotive business - fathers, sons, mothers, sisters, brothers, cousins, you name it. For more than 110 years, our success has been based on the success of our employees. This is why we are always looking to hire the best of the best. Our growth and continued history depends on it. If you want a career for a lifetime, we want you.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.