Parts Counter Mercedes Benz – Milford, DE

Parts Counter Mercedes Benz – Milford, DE

i.g. Burton and Company is looking for an experienced Parts Advisor for our Mercedes Benz store in Milford, DE.  We need a reliable, professional Parts Advisor to purchase, sell, store and issue parts within our busy dealership. Candidate will need to be experienced at ordering parts and maintaining inventory, as well as excellent people skills when dealing with customers and internal staff. The right person can expect great pay, great benefits and a great dealership family environment.

Job Responsibilities

• Oversee the parts sales process from start to finish
• Communicate with customer on parts status
• Communicate with staff and customers in a friendly and professional manner
• Be able to read and understand the parts catalog when looking up parts
• Answers phone calls, providing price quotes and other information
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
• Provides high level service to internal and external customers
• Pulls and fills orders from stock
• Maintain weekly bin checks to ensure accuracy of stock
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary
• Make sure all internal requests for parts are billed on service repair order
• Receives payment from retail customers or obtains credit authorization
• Set up orders for daily shipment, delivery, or pick-up

Desired Skills, Qualifications, and Experience 

• Must have 2+ years of auto parts experience
• 2+ years of dealership experience preferred
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Must have strong organizational and time management skills
• Have a High School Diploma or equivalent
• Possess clean driving record and valid driver’s license
• Willing to submit to a pre-employment background check and drug screen

Benefits

In addition to career-long personal development, our associates enjoy a number of benefits, including:

• Health Insurance
• Dental Insurance
• Vision
• Short Term Disability
• Long Term Disability
• Life Insurance
• Paid Time Off
• 401K
• Paid Holidays

About Our Dealership

Since 1908, i.g. Burton & Company, Inc has provided employment opportunities to thousands of different people on Delmarva. Many have included families with multiple generations becoming a part of our history in the automotive business - fathers, sons, mothers, sisters, brothers, cousins, you name it. For more than 110 years, our success has been based on the success of our employees. This is why we are always looking to hire the best of the best. Our growth and continued history depends on it. If you want a career for a lifetime, we want you.